Support

Not yet! Your Romo has a 30-pin dock connector, which means an iPhone 5 won’t work as his “brain”. The iPhone 5 needs a Lightning connector, so we’re currently designing a special Romo that will use that as a docking station.
If you have an iPhone 5, you can use it as a remote control for Romo in certain play modes, like Wi-Fi Drive. Check here for a complete list of iDevice combos that work.

Nope, you can use an iPad, iPod Touch or iPhone 5 to control Romo. Check out the list of supported controller devices here.

Yes! Romo has a Developer’s Program, giving devs access to iOS frameworks to write native apps. It is currently in alpha testing and we eagerly await the day that it goes public and everyone can code amazing apps and projects for Romo! We’re planning to release this to the public in Summer 2013.

Right now, we’re focusing on building a bulletproof SDK, so there’s currently no web-based API. But don’t fret! We also want to write web-based apps for Romo, and we’re actively working on providing these capabilities.

Nope. Our last Romo model, which is no longer in production, was both iOS and Android-friendly. The thing is, troubleshooting and making sure that Romo worked with a wide range of devices required so much time that users, Software Wizards and Romo couldn’t focus on doing the things they love to do. For now, Romo’s only compatible with iOS.

Romo’s motors disengage while charging so that you, Romo, and your laptop will be safe.

Contact a Romotive Nerd right away by emailing support@romotive.com. They will be more than happy to advise you through any issue you may encounter. Accidents happen and sometimes Romos may also have to visit the Robot Hospital. For more information on robot care, contact a Romotive Nerd today.

Yes, you have 30 days to return Romo.